Technical Account Manager

As part of the launch of the cross-enterprise collaboration and information management solution (CDE), think project! is creating new jobs in France.

think project! is offering a hybrid strategy to drive portfolio convergence by progressively adding legacy Product & Project Lifecycle Management (PLM) capabilities to its modern cross-enterprise collaboration and information management solution, known as Common Data Environment (CDE). To this end, think project! is creating new jobs in France. Talent acquisition is starting immediately!

Why join think project! ?

  • Our Mission: build a better world, a smarter infrastructure with digital workflows and processes enabling cross-enterprise collaboration and overall information management.
  • Our Vision: become the global leader in capital projects, using intelligent technology and people to make a difference in the architectural engineering and construction industries.
  • Our Foundation: #1 in Europe | 120’000 users | 1’000 customers | 300 employees | 80% SaaS | €40m revenue | 21% profitable growth | 7 Merger & Acquisitions, more to come.
  • Our Assets: we are a scale-up, financially strong, backed by solid investors; leading-edge technology with a Common Data Environment; great people with R&D “made in Germany” and across Europe; recurring revenues with long-term contracts; significant growth potential.
  • Our customers include: Audi | Bayer | BMW | Bouygues | Eiffage | Grand Paris | Heathrow Airport | Ikea | Lufthansa | Metso | MinDef | Ratp | Samsung | Vinci Construction | Technip FMC
  • Our building blocks: AEC, BIM, CDE, ECM, EDMS, EIM, PLM, SaaS

Your mission and objectives – Technical Account Manager

You will ensure customer development in collaboration with Sales and you will support the Sales Organisation during Pre-Sales and during customer events.

Your top 5 objectives :

  • Quota carrier for a defined set of customers
  • Analyze and synchronize customer requirements
  • Customer presentations
  • Creation/Building of platform concepts and ensure Implementation
  • Ensure customer satisfaction and project success

Your key challenges will be customer support & consulting; to conduct on-site user trainings, to collaborate with Solutions Specialists in configuring the Software and to support education of new hires.

Requirements – Technical Account Manager

Your values : Open and Honest; Customer Centric; Innovative; Passionate, Inclusive and Collaborative; Accountable

Essential requirements :

  • English: bilingual, at C2 level (minimum C1)
  • Experience in process analysis and transferring into concepts
  • Selling to vertical industries (ideally: Construction)
  • Create technical documentation
  • Provide utilization data and KPIs basis
  • Communication skills and empathy

Desirable requirements : 

  • Education: Master degree; engineer or business
  • Ability to service packaged but also custom enterprise deals
  • Knowledge of the AEC industry: Architectural Engineering & Construction
  • German, C1 level, not mandatory but ideal to work with Munich HQ
  • Affinity with IT sector and decision makers: CIO, CDO, CTO…
  • Project Management skills; ideally certification: PRINCE2 or similar
  • Service orientation: consulting, implementation, support

What is on offer ? – Technical Account Manager

  • Location : Vélizy, France
  • Base salary: attractive, based on experience
  • Car allowance
  • Benefits: Healthcare, Pension, etc.

Start date : January 2019 or earlier

Herve-Camus-Haessler-website2

Hervé Camus-Haessler 

Directeur général