Current context and figures of the property and real estate management sector
In the commercial property sector, 76% of users imagine that their future buildings will produce energy, with a low carbon footprint (81%) and especially that they will be digital and connected (96%). Tomorrow’s high-performance buildings will have to adapt to the population’s new modes of working (coworking, teleworking, etc.), factor in the scarcity of resources, and be designed to fit the use value of the building.
Performance of property assets is therefore measured by two factors: efficient management of a building’s operating costs, and its use value.
Moreover, with today’s “green” strategies, labels and certifications entail increasingly complex building maintenance and renovations to meet stricter requirements, regulations and directives for sustainable development. (thermal regulation, etc.). For instance, new regulations in France concerning TMA (Travaux Modificatifs Acquéreurs—pre-purchase alterations) are also increasing in terms of accessibility, electricity standards, and other areas.
Projected commercial property investments will attain 23.5 billion euros in 2017, the majority for building remodelling rather than construction. Likewise in shopping centres, most investments will be in enlargements rather than in new complexes. Although major new commercial space is in the planning, 36% of new openings in 2016-2017 will be as a result of remodelling or additions to existing space.
Regional councils and municipalities manage property assets and budgets of considerable magnitude : a province often has several hundred buildings and substantial council housing to manage, as well as medical and social facilities, schools and more. The budgets imply managing several complex building and renovation operations, subsidies, operating expenses and so forth.
Challenges in property management
The kinds of expertise required by executive management operating in property assets are widely varied: those of owner/operators, head contractors, those in project management, maintenance, with technical or architectural skills, to name a few. They operate in the private sector (commercial buildings, hospitals, shopping centres, etc.) and the public arena (school buildings, day care centres, cultural facilities, administrative buildings, town halls and so forth). All this amounts to several million square meters of property to manage.
Managing the assets also requires different kinds of know-how (in property, financial, functional, technical, etc.) and there is often a gap between the financial and technical viewpoints. To have a true picture of the assets at stake, it is essential to have an all-encompassing view of the business, both technically and financially.
Given the vast diversity of the sites, the players and data in these projects, optimising property management involves many pre-requisites:
- Having available a thorough and consolidated technical knowledge of the existing assets and projects underway
- Managing all technical documentation: drawings, documents, environments constraints, etc.
- Following up all ongoing affairs and procedures pertaining to the assets, in real time
- Reacting better to all incidents and speeding up decision-making cycles
- Co-ordinating and bringing together several actors, often geographically dispersed, simultaneously
- Managing changes and work orders, and following them through
For owners/operators, leveraging the advantages of digital technology from the Design phase through operation is now indispensable to create value in property assets.
Property managers need solutions to oversee asset portfolios with a structured, secure and virtual approach that also helps them handle the services of internal and external providers. With our PLM solution they have a comprehensive view of all information and documents pertaining to the property under their management, over its entire lifecycle. The bona fide real estate management software tool also serves to guide all processes related to property management: follow-up of pre-purchase alteration works, lease and contract management, responses to calls for tender, works supervision, and much more.
All property data (financial, functional, technical) are dematerialised and collected in a unique data repository, a readily accessible centralised main frame. By facilitating the work of all actors, the solution helps to plan and co-ordinate operation and maintenance, thus to minimise the impact of any interruptions.
Operations on infrastructures (transformations, works instructions, worksite supervision, tender procedures, changes in usage and so forth) are represented in this property management software as entities with several lives that can be configured according to the specific needs of each service (contracts, financial view, technical view, operational planning, etc.). Each view enables users to work on their part of the information and remain linked and consistent with the entire operational repository.
In addition, the software contains advanced functions for analysis and reporting during the entire lifecycle of the assets and portfolios. Managers thus have reliable and up-to-date information on their properties, making it easier to take the right decisions.
Our PLM application consolidates and capitalises on building information and data, for instance, by comparing drawings when signing a sale agreement on completion of works for building code compliance and pre-purchase alterations. As the planning, construction and operating cycles are closely linked, successful business management hinges on full knowledge of the entire cycle. Our technical repository provides our clients with the certainty of this continuity along all lifecycles, from the genesis of the project up through operation of the buildings.
Key functions for real estate and property management
Direct access to verified and unified information
No information retrieval
Internal and external collaboration cycle reduced by 70%
Automatic generation of deliverables
Maximum availability of your assets
Immediate identification of the impacts of changes
Monitoring of responsibilities and traceability of trade
Drastic reduction of errors
Guarantee of conformity of equipment
Time spent on quality controls reduced by 50%
Automating alerts and controls
Accurate monitoring of project progress
Control of engineering and operating costs
Comparison of subcontractors and identification of delays in rendering
Planning new projects based on existing portfolio
Consolidation of project knowledge and feedback
Launch of projects accelerated by 30%